ALL DOMESTIC ORDERS ARE SHIPPED VIA USPS PRIORITY MAIL BY DEFAULT. FOR INTERNATIONAL CLIENTELE, WE ENTRUST FEDEX INTERNATIONAL FOR SECURE AND EFFICIENT DELIVERY. IF EXPEDITED SHIPPING IS DESIRED, CUSTOMERS ARE RESPONSIBLE FOR SELECTING AND COVERING UPGRADED SERVICES AT CHECKOUT.

EACH OBSCURE STUDIO ORDER IS PRESENTED IN OUR BLACK BOX AND ACCOMPANIED BY A SIGNATURE DUST BAG—THE FINAL LAYER OF A RITUALIZED UNBOXING EXPERIENCE. TRACKING INFORMATION WILL BE PROVIDED ONCE YOUR ORDER HAS BEEN DISPATCHED.

PLEASE NOTE: ALL PIECES ARE MADE-TO-ORDER AND REQUIRE A 4–6 WEEK PRODUCTION WINDOW PRIOR TO SHIPMENT.

STANDARD SHIPPING IS CALCULATED AT CHECKOUT AND VARIES BASED ON DESTINATION, WEIGHT, AND SERVICE LEVEL. OBSCURE STUDIO DOES NOT PROFIT FROM SHIPPING RATES—COSTS ARE BASED ON LIVE CARRIER DATA TO ENSURE FAIRNESS AND ACCURACY.

CUSTOMERS ARE WELCOME TO SELECT ALTERNATE CARRIERS OR UPGRADED DELIVERY SPEEDS AT THEIR DISCRETION; ADDITIONAL FEES WILL APPLY.

WE ARE NOT RESPONSIBLE FOR ANY CUSTOMS DUTIES, IMPORT TAXES, OR DELAYS CAUSED BY INTERNATIONAL BORDER PROCEDURES.

DUE TO THE BESPOKE, HANDCRAFTED NATURE OF OUR WORK, ALL SALES ARE FINAL. WE DO NOT OFFER REFUNDS OR RETURNS.

EACH ITEM IS PRODUCED IN-HOUSE WITH METICULOUS CARE, AND NATURAL VARIATIONS IN FINISH OR FORM ARE INTENTIONAL, REPRESENTING THE INDIVIDUALITY OF THE CASTING PROCESS. THESE ARE NOT DEFECTS—THEY ARE THE HALLMARK OF ARTISANAL PRODUCTION.

WE STRONGLY ENCOURAGE CAREFUL REVIEW OF SIZING, ITEM SPECIFICATIONS, AND ORDER DETAILS PRIOR TO COMPLETING YOUR PURCHASE. FOR SIZING SUPPORT OR ADDITIONAL QUESTIONS, PLEASE CONTACT US DIRECTLY AT INFO@OBSCURE.STUDIO